Reference

Legal clarity before you join

Our legal page explains how your account, wallet records, cookies, and support requests are handled before you open the lobby.

Account termsCookie noticeDANA recordsQRIS checks

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What the legal notice covers

lunabets Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This notice sets the rules for using lunabets from Indonesia, including account eligibility, identity checks, wallet record handling, cookie use, and how we respond when you ask us to update account details. We do not treat legal access as one-size-fits-all; availability depends on local law and

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may change by location, device, or payment route. If you use DANA, OVO, GoPay, or QRIS, we keep transaction references tied to your account so support can match a receipt to the right wallet entry. In Jakarta or elsewhere in Indonesia, you should read this page
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before opening an account, because it explains the account step, contact routes, and the records we may need to keep for operational and legal reasons.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach us about legal questions

Legal questions need a clear route, not a generic inbox. We separate account access, data requests, payment record checks, and cookie questions so your message reaches…

ACCOUNT RIGHTS

How we handle your legal rights

Your account record is more than a login. It can include email, phone number, device signals, cookie choices, wallet references, support transcripts, and game-session records for titles such as Aviator or VIP…

Account data

We keep the account details you provide during sign-up, including email, phone number, password status, and profile settings. If you ask for a correction, we may request a fresh login check before making changes.

Payment references

DANA, OVO, GoPay, and QRIS records are stored as wallet references, not as open access to your payment app. We use transaction IDs, timestamps, and account matches to confirm deposits or investigate withdrawals.

Cookie choices

Cookies help keep your session active, remember language settings, and detect unusual login patterns. You can adjust browser cookie settings on mobile or laptop, but some account functions may need session cookies to work.

Security checks

When a login looks unusual, we may ask for email confirmation, a password reset, or a support case before restoring access. This protects your account record without exposing private details in chat.

Retention period

We keep records only as long as needed for account operation, dispute handling, payment tracing, and legal duties. When a record is no longer needed, we remove it or separate it from account identity.

Request changes

You can ask us to correct profile details, explain account records, or review a payment trace. Use the legal contact path from your profile so we can connect your request to the right account.

Questions before you open an account

These answers focus on the legal side of using our site from Indonesia: account eligibility, data handling, payment records, cookies, and contact rights. They are written for your account decision, so you can see what we collect, why we keep it, and how to reach us before you join.

When you create an account, you accept our terms on eligibility, account accuracy, wallet use, cookies, and support contact. Access to games and account services depends on local law and may vary by location.

We keep payment references so we can match deposits, withdrawals, refunds, or disputes to your wallet record. The record usually includes transaction time, payment route, account email, and support case details when needed.

Yes. Contact us from the profile menu using your registered email, and tell us what needs correction. We may ask for a login check or payment reference before changing details tied to wallet security.

Cookies support login sessions, language settings, fraud checks, and device recognition. You can manage cookies in your browser settings, but turning off session cookies may prevent account pages or legal request forms from loading correctly.

We share only what is needed to process or trace a transaction through DANA, OVO, GoPay, or QRIS. We do not send unrelated game activity when a payment reference is enough to resolve the issue.

Send your request through the legal contact path in Account, Help, Legal question. Include your registered email and the reason for the request, and we will answer through the same account-linked channel.

If access rules change, we may adjust account availability, game access, or payment routes where local law permits. We will use account messages or support replies to explain the next step for your account.

Legal clarity before you join

Reach us about legal questions

How we handle your legal rights

Account data

Payment references

Cookie choices

Security checks

Retention period

Request changes

Questions before you open an account

01 What legal terms apply when I create an account?

02 Why do you keep DANA, OVO, GoPay, and QRIS references?

03 Can I ask to change my account details?

04 How do cookies affect my legal choices?

05 Do you share my account records with payment providers?

06 How do I ask for my account data?

07 What happens if local rules change?

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